REFUND & RETURNS
If you are not satisfied with one of our products purchased from www.coolcobber.com at the time you receive it, or if one of our products does not perform to your satisfaction within the first 7 days of receiving the product, you may return it to us for replacement, or refund.*
To complete your return, please send the product and any packaging materials. Please also send a copy of the invoice from your original email confirmation.
To return your product, you should mail your product to:
Cool Cobber India
c/o Design Workshop International
B-19 Nizamuddin East,
110013 New Delhi, India
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are only refundable if a replacement or refund is approved.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 20 days.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 20 days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.